The Bandung City Regional Snapshot Survey shows the public gives a positive assessment of the performance of the Bandung City Government and its leadership after one year in office.
The survey, conducted from February 23 to March 3, 2026, with 400 respondents through face-to-face interviews, measured various aspects, from leadership perception, evaluation of local government performance, to satisfaction with public services.
The results show the level of public optimism regarding the direction of Bandung City’s development reached 81.4 percent, while 65.9 percent of respondents expressed satisfaction with the mayor’s performance.
It was conveyed that the Public Perception Survey, conducted as an evaluation of the first year of the Bandung City administration, has shown efforts of consolidation and strengthening of the development direction in Bandung City.
“Although with some notes in the economic and good governance sectors which are still considered not optimal, these results show real public appreciation for the concrete work that has been carried out by the Bandung City Government,” it was stated.
Positive public assessment is also reflected in the performance of public services organized by the Bandung City Government. The survey recorded high satisfaction levels for several key services, including the health sector at 85.9 percent, population administration at 84.3 percent, and the education sector at 83.8 percent.
Furthermore, the city infrastructure sector obtained a satisfaction rate of 80.8 percent, and transportation 77.9 percent, indicating that most public services are considered to provide real benefits to the community.
On the other hand, the survey results also provide direction for strengthening the city government going forward, particularly in accelerating the improvement of community welfare through economic strengthening and improving governance.
In the economic sector, public satisfaction was recorded at 53.5 percent, which indicates the importance of accelerating programs related to job creation, stability of basic commodity prices, and empowerment of MSMEs.
In line with this, the aspect of governance also continues to be a focus for strengthening, especially in increasing transparency, accountability, and the quality of public services.
The same survey also shows that the public assesses the condition of Bandung City in the past year has improved, especially in terms of social inclusivity and city infrastructure development.
The majority of respondents assessed that Bandung City has become better in terms of tolerance, public order, and infrastructure development that supports community activities.
Responding to the survey results, the Mayor of Bandung expressed gratitude to see the level of public optimism regarding the direction of Bandung City’s development reaching over 81 percent.
“This trust becomes a mandate for us to continue delivering more measurable and impactful real work. This survey shows that the improvement of public services, particularly in the health, education, and population administration sectors, has been felt by the community. Going forward, we will continue to strengthen economic empowerment, welfare improvement, and acceleration of city infrastructure development to be even better and more equitable, so that every policy truly answers the needs of the community,” he said.
The Bandung City Government emphasized that it will continue to strengthen various development programs sustainably, focusing on improving the quality of public services, strengthening the community’s economy, and governance that is increasingly transparent and accountable.
