Ping An Good Doctor 2025 Interim Results: Revenue and Profitability Both Rise, Core Strengths in Healthcare and Elderly Care Ecosystem Solidified
On the 19th, Ping An Health Healthcare Technology Co., Ltd. (stock abbreviation “Ping An Good Doctor”) announced its interim results for the period ending June 30, 2025.
In the first half of 2025, the company adhered to its original aspiration of “building a professional bridge between doctors and patients, and diligently safeguarding the health of all people.” It deeply implemented the Ping An Group’s dual-drive strategy of “comprehensive finance + healthcare and elderly care,” continuously strengthened the core hub construction of family doctors and elderly care managers, and leveraged advanced technology exploration and innovation to provide users with products and services that are “worry-free, time-saving, and cost-effective.” During the period, the company demonstrated robust operations and strong growth momentum, achieving both revenue and profitability growth. The results report showed total revenue of RMB 2.5 billion, a year-on-year increase of 19.5%; net profit attributable to parent company shareholders was RMB 134 million, a year-on-year increase of 136.8%. Among these, revenue from the comprehensive financial client segment (referred to as F-end) and enterprise segment (referred to as B-end) corporate health business increased by 30.2% year-on-year, while the overall number of paying users grew by 35.1% year-on-year.
As the flagship of Ping An Group’s healthcare and elderly care ecosystem and a consolidated subsidiary, the company deepened the development of the “healthcare-insurance synergy” model and continued to enhance collaboration with Ping An Group’s comprehensive financial business. Simultaneously, in the corporate health management sector, it innovated alongside group members to create a product system of “commercial insurance + health protection mandates + medical and health services,” vigorously expanded enterprise clients, achieved steady revenue growth, and comprehensively improved profitability quality.
During the reporting period, the company provided Ping An Group’s individual comprehensive financial clients with integrated online and offline, 7*24-hour, proactive medical and elderly care services. It further developed the “insurance + healthcare and elderly care membership” model and enriched the system of medical and health service benefits across multiple scenarios, continuously increasing service penetration for the group’s nearly 245 million individual financial clients. The number of F-end paying users reached approximately 20 million, a year-on-year increase of 34.6%. At the same time, it continuously strengthened the depth and breadth of cooperation with Ping An Group’s life insurance, property insurance, health insurance, banking, and other sectors, with synergistic effects becoming increasingly evident. Among these efforts, the company collaborated with Ping An Life Insurance to upgrade the “critical illness insurance + critical illness case management” service and launched the “An You Hu” health service plan, which covers the entire critical illness treatment process—from suspected diagnosis, surgical arrangements, postoperative treatment, to rehabilitation follow-up—providing clients with integrated, high-quality critical illness case management services. As of the end of March 2025, individual comprehensive financial clients who enjoyed services from Ping An Group’s healthcare and elderly care ecosystem had 1.6 times the number of contracts per customer and 4.0 times the assets under management (AUM) per customer compared to other clients.
Family doctors and elderly care managers serve as the company’s two core hubs, providing users with proactive, integrated, and full-life-cycle medical, health, and elderly care services. During the reporting period, the company launched its annual medical and health service initiative featuring “proactive family doctor care, zero-distance access to renowned physicians, and full-process healthcare management.” Through family doctors certified by both Peking University International Hospital and the World Organization of Family Doctors, it built a full-chain service system encompassing “one-on-one contracting, medical record analysis, and proactive follow-ups,” delivering differentiated services for four major user groups. Additionally, it enhanced the service capabilities of elderly care managers in meeting medical and nursing needs, improved product offerings such as Ping An’s global emergency and difficult situation rescue services and professional at-home care by关怀 managers, and collaborated with industry, academia, and research institutions to deeply explore the standardization of home-based elderly care. During the period, the number of users with family doctor benefits exceeded 35 million, while the number of users with home-based elderly care benefits increased by 83% year-on-year. Services covered 85 cities, and 5 group standards were successfully established.
Furthermore, to provide broad-coverage, high-quality, and cost-effective user services, the company continued to build its medical health and elderly care service network. During the reporting period, it further expanded its “four-reaching” service network coverage—online, in-store, at-home, and at-enterprise—establishing a team of approximately 50,000 internal and external doctors across 37
