A clear goal announces boundless ambitions: contributing to the development of a single Saudi brand with a global presence encompassing more than 1,000 branches. This is the essence of the ‘Abaad’ initiative launched by Keeta in Saudi Arabia, as a strategic framework aimed at moving local small and medium-sized restaurants from their local scope to global competition.
The value of the on-demand delivery sector in the Kingdom reached approximately $8.3 billion in 2025, and it is on track to more than double by 2031, creating immense opportunities for local establishments, as explained by Jason Shen, General Manager of Keeta in Saudi Arabia.
‘Abaad’ comes as an answer to a pivotal question: What should a delivery platform offer to the restaurant community it relies on? It is more than delivery and more than listing, according to Shen. The initiative aims to support more than 50,000 small and medium-sized establishments in over 20 cities, through three main pillars: a city-level support center, a system of digital and operational solutions powered by artificial intelligence, and a dedicated support program for high-quality Saudi stores.
Keeta has set measurable and trackable goals until 2030, including:
- Supporting at least 2,000 Saudi establishments to achieve a 50% or more improvement in revenue or operational efficiency.
- Training and empowering at least 20,000 Saudi establishments.
- Contributing to the development of one global Saudi brand (1,000+ branches), 10 national brands (100+ branches each), and 100 city-level brands (10+ branches each).
‘Abaad’ was officially launched in January 2026 during the first edition of the ‘Future Table’ forum in Riyadh, a quarterly forum aimed at building networks among Saudi merchants and sharing knowledge.
Shen noted that the most striking aspect when expanding to smaller cities was the great enthusiasm from restaurant owners, even before the official launch. He added that the richness of local food culture in cities like Hail, Abha, Jazan, Yanbu, and Taif represents real potential, and it is the reason for launching ‘Abaad’ to give these brands the tools to grow beyond their city and possibly beyond the Kingdom.
Shen also sees Keeta’s work aligning with the goals of Vision 2030, as the vision makes the growth of small and medium-sized enterprises and digital transformation a core pillar. Keeta’s work contributes on three levels: access (bringing local restaurants into the digital economy), capability (providing digital tools), and employment (a network of over 38,000 delivery riders providing economic opportunities, especially for Saudi youth).
Shen sent a direct message to small restaurant owners: “Come with your questions and ambitions, not just your menu.” He urged them to use the data provided by the platform and learn from it, emphasizing that every restaurant has a story worth reaching beyond its local scope, and that ‘Abaad’ aims to help these stories travel further.
Riyadh
Riyadh, the capital of Saudi Arabia, has transformed from a small, walled desert town into a sprawling modern metropolis. Historically, it was the stronghold of the Al Saud dynasty and was captured by King Abdulaziz in 1902, marking the beginning of the unification of the modern Saudi state. Today, it serves as the political and administrative center of the kingdom, blending its rich heritage with rapid urban development.
Hail
Hail is a historic city in northwestern Saudi Arabia, known for its role as a key stop on the ancient pilgrimage and trade routes connecting Arabia to Mesopotamia. It was once the capital of the powerful Al Rashid dynasty in the 19th century, who ruled much of the Arabian Peninsula. Today, Hail is celebrated for its cultural heritage, including the UNESCO-listed rock art at Jubbah and Shuwaymis, as well as its annual festivals highlighting traditional Bedouin culture.
Abha
Abha is a city in southwestern Saudi Arabia, known for its cool climate and scenic mountain landscapes in the Asir region. Historically, it served as a key trading and administrative center and was part of the Ottoman Empire before becoming part of Saudi Arabia in the early 20th century. Today, it is a popular tourist destination, famous for its traditional architecture, vibrant markets, and the nearby Asir National Park.
Jazan
Jazan is a coastal city in southwestern Saudi Arabia, known for its lush agricultural plains and historic ties to the ancient frankincense trade routes. The region has a rich history influenced by various civilizations, including the Yemeni Himyarite kingdom, and was later integrated into the Ottoman Empire before becoming part of modern Saudi Arabia. Today, Jazan is celebrated for its unique cultural heritage, traditional architecture, and the nearby Farasan Islands.
Yanbu
Yanbu is a major port city on the Red Sea coast of Saudi Arabia, historically known as a key transit point for pilgrims traveling to Mecca and for trade routes. Its modern development began in the 1970s when it was transformed into a major industrial hub, featuring oil refineries and petrochemical plants. Today, Yanbu combines its rich maritime heritage with a thriving industrial sector and popular diving sites along the Red Sea.
Taif
Taif is a city in western Saudi Arabia, renowned for its cool mountain climate and historic role as a summer retreat. Historically, it was a key trading center and the site of a pivotal 1916 meeting where Arab leaders declared independence from the Ottoman Empire. Today, it is famous for its rose farms, fruit production, and as a gateway to the nearby holy city of Mecca.
Saudi Arabia
Saudi Arabia is a country in the Middle East known for its vast deserts, rich oil reserves, and its role as the birthplace of Islam, home to the holy cities of Mecca and Medina. Historically, it was unified in 1932 by King Abdulaziz Al Saud, and its modern history has been shaped by the discovery of oil in 1938, which transformed it into a global economic power. The nation is also undergoing significant cultural and social changes under its Vision 2030 reform plan.
Kingdom
The Kingdom is a historic site in Saudi Arabia, known for the iconic Kingdom Centre skyscraper in Riyadh. Completed in 2002, the tower symbolizes the country’s modern development and economic growth, featuring a sky bridge and luxury shopping. It stands as a landmark of Saudi Arabia’s transformation from a desert nation to a global hub.