The Citizen Account Program has identified reasons that may affect the amount of support provided to beneficiaries.
The program explained that there are 3 reasons for this reduction in support:
- Increase in total household income
- Ineligibility of one dependent
- The primary beneficiary or one dependent being outside the Kingdom for more than 90 days
Steps for disclosing financial returns
The program specified how to check the reason for reduced support, which can be done by accessing your account (financial payments). You can also check your eligibility using the estimation calculator through the electronic portal.
A Citizen Account beneficiary may lose eligibility for the program if they fail to disclose financial returns that affect income. How can income be disclosed in the Citizen Account?
The program outlined the steps for disclosing financial returns as follows:
- Access “Beneficiary File”
- General Data
- Select “Add Income Source”
- Choose “Government Programs, Subsidies, and Rewards”
- Select “Other”
- Write the income source as text and add the monthly income amount
The Citizen Account Program explained the next procedure for applicants who receive an “Ineligible” message, specifying the method and timeframe required to complete this procedure.
An objection must be submitted after updating and correcting data according to the reason for ineligibility, and submitting required documents according to the reasons for ineligibility through the electronic portal within a maximum period of 90 days from the issuance of eligibility results (Ineligible).
Additional income in Citizen Account
Proving additional income within the Citizen Account requires several simple steps from the primary beneficiary’s account through the program application.
Additional income within Citizen Account
To add an additional income source for the primary beneficiary in the Citizen Account program, follow these steps:
-
After logging into the program application, select Beneficiary File
-
Click on General Data
-
Scroll to the bottom of the page. You will find the Income section with the option to add a new income source
-
Click on the Add option
-
New income source and select
-
Source type
-
After selecting the income source, add the following information:
