Kyoto Chuo Shinkin Bank, which ranks first in the credit union industry for both deposits and loan balances, and Johoku Shinkin Bank (Tokyo), which ranks second, have established a study group on generative AI. The aim is to improve the efficiency of credit union operations, such as passing on sales know-how, and to use the time saved to strengthen regional contributions. They are also inviting participation from over 250 credit unions across the country.
“Find new customers. The target is a screw manufacturing company. First, obtain information about the company.”
Suppose a new employee receives such instructions. In the past, they might have started by researching the current state and challenges of the screw industry through documents, visiting the company multiple times, and building a relationship of trust with the management. Now, things are a bit different.
In 2024, Johoku Shinkin Bank…