Medan. Yamaha has launched an innovation to strengthen the digital ecosystem and integrated service offerings through the E-KSG (Electronic Free Service Card) coupon, accessible via the My Yamaha Motor application.
This feature is designed to enhance after-sales services, making them easier, more practical, and more convenient for consumers.
The E-KSG coupon applies to consumers who purchase a Yamaha motorcycle from April 7, 2026, and is available for all models, subject to terms and conditions.
With this feature, consumers no longer need to carry a physical Free Service Card coupon when visiting an authorized Yamaha dealer.
Consumers simply download and log in to the My Yamaha Motor application to access the E-KSG coupon, making the service process more practical without worrying about losing the physical coupon or service booklet.
Strengthening the integrated and digitally synced ecosystem of Sales, Service, and Spareparts is a key factor to continuously improve work effectiveness and customer satisfaction.
Yamaha recognizes that a capable digital ecosystem is crucial for adapting to the constantly evolving consumer behavior.
Not only focusing on major innovations, the introduction of the E-KSG coupon demonstrates that Yamaha’s innovation also pays attention to the detailed aspects that are consumers’ rights to receive the best service under various conditions.
Therefore, we are committed to maintaining a spirit of relentless innovation for increasingly optimal consumer satisfaction.
To use the E-KSG coupon through the My Yamaha Motor application, consumers can follow these steps:
- Download and open the My Yamaha Motor application, then log in to activate your account.
- Click the KSG & Warranty button on the application’s home page to access the E-KSG coupon.
- When the E-KSG coupon appears, select the coupon you wish to use and swipe right to view the coupon code.
- Show the coupon code to the dealer staff for processing.
- The dealer staff will then enter the E-KSG coupon code into the system.
- After the service and payment process is complete, the coupon status will change to “Used” and cannot be reused for that period.
All coupon usage history will be automatically recorded in the consumer’s My Yamaha Motor account.
According to applicable regulations, for every consumer who purchases a motorcycle from April 7, 2026, the consumer can effectively use the E-KSG coupon feature.
In addition, Yamaha also continues to provide physical KSG coupons through the service booklet, which are identical to the E-KSG coupons in the My Yamaha Motor application.
Regarding the technical use of E-KSG coupons and physical KSG coupons, consumers can only use one type of coupon (E-KSG or physical coupon) per service period. If one has been used, the other coupon will automatically become invalid.