Repair of clean water distribution lines by Perumdam Tirta Benteng.

TANGERANG – The Regional Public Water Company of Tangerang City announced that the clean water distribution disruption occurring over the past two days has been successfully resolved.

Repairs to the main distribution pipeline, which was the source of the issue, were completed early Friday morning (09/12), and water flow has now gradually begun returning to customers’ homes.

The disruption occurred due to a leak in a large-diameter main distribution pipe, affecting clean water supply to several areas, particularly in the Karawaci, Periuk, and parts of Jatiuwung districts.

“Our technical team, along with partners from PT AKT, worked around the clock to complete the repairs. Thankfully, by Thursday night into early Friday morning, the leak was successfully addressed. Water is now starting to return to residents’ homes, although it is not yet 100% normal as we are still in the normalization and flow adjustment phase.”

Distributed Clean Water Using Tanker Trucks

During the disruption period, clean water was distributed using tanker trucks to affected customers. Support was also provided by several regional agencies in Tangerang City, from the Parks Division of the Culture and Tourism Office to the Regional Disaster Management Agency, which assisted in providing tanker truck fleets for clean water distribution.

“We extend our appreciation and thanks to all parties who have helped, including the relevant regional agencies that provided fleet support. We also continue to keep reporting channels open through our 24-hour call center and official social media to serve customer needs and complaints.”

Currently, the normalization process is still ongoing and is expected to take one to two more days for water distribution to fully return to normal.

“We understand the public’s concerns, and we assure you that our entire team is working to the fullest. We are not standing idle. Information is continuously being shared, and services remain operational. Customer feedback and suggestions are an important part of improving our services going forward.”

Residents who have not yet received water distribution or require assistance can contact the Perumda Tirta Benteng Call Center.

“You can reach us at the official numbers 021-5587-234 or 0813-1494-0504. You can also contact us through our official social media accounts such as Instagram and Facebook @perumdatirtabenteng.”

Perumdam Tirta Benteng

Perumdam Tirta Benteng is a regional public water company (Perusahaan Umum Daerah Air Minum) that provides clean water services to the community in Tangerang Regency, Banten, Indonesia. Its name, “Tirta Benteng,” references the local history, as “Benteng” is the common name for Tangerang, derived from a 17th-century fort built by the Sultanate of Banten. The company was established to manage the vital water supply infrastructure for the growing population of the region.

Karawaci

Karawaci is a modern suburban district located within Tangerang, Indonesia, developed primarily in the late 20th century as a large-scale, integrated township. It is known for its residential estates, shopping malls, and educational facilities rather than for a long historical legacy. The area’s history is tied to contemporary urban development rather than ancient cultural significance.

Periuk

Periuk is a town in the Klang Valley of Malaysia, historically known as a tin-mining settlement during the British colonial era. Its name, which means “cooking pot” in Malay, is said to originate from the shape of the surrounding hills. Today, it is a suburban area within the larger Shah Alam conurbation.

Jatiuwung

I am unable to find any verifiable information on a significant cultural or historical site named “Jatiuwung.” It is possible the name is misspelled or refers to a very localized area not widely documented. Could you please double-check the spelling or provide any additional context?

PT AKT

I am unable to provide a summary for “PT AKT” as it does not correspond to a recognized place, landmark, or cultural site. It may be an acronym for a specific company, organization, or an internal code. For an accurate summary, please provide the full name or more context.

Culture and Tourism Office

The Culture and Tourism Office is a modern administrative entity, typically established by local or national governments, to promote and manage a region’s cultural assets and tourist activities. It serves as a central hub for providing information, preserving heritage, and fostering economic development through tourism.

Regional Disaster Management Agency

The Regional Disaster Management Agency is a government body responsible for coordinating disaster prevention, mitigation, and response efforts within a specific region. Its history is tied to the modern development of national disaster management frameworks, which have evolved to address the increasing frequency and severity of natural and man-made disasters. These agencies work to protect communities by preparing for emergencies and leading coordinated relief operations.

Perumda Tirta Benteng

Perumda Tirta Benteng is the municipal water company (Perusahaan Umum Daerah) responsible for providing clean water services in Tangerang Regency, Banten Province, Indonesia. Its name, “Tirta Benteng,” references the area’s history, as “Benteng” means “fort” and alludes to Tangerang’s historical nickname, “Benteng,” from its role as an old defensive outpost. The company was established to manage the public utility and ensure water access for the local population.