In line with its commitment to transparency, accountability, and citizen participation in governance, the Quezon City Government launched its Open Data Dashboards.
Accessible through the QC eServices portal (www.qceservices.quezoncity.gov.ph), the dashboards allow QCitizens to log in and scrutinize real-time data on key city programs and services, providing a clearer view of how government initiatives are implemented and delivered.
The city mayor emphasized that this initiative reflects the city’s commitment to good and open governance.
“Transparency is at the heart of good governance. Through our Open Data Dashboards, we are giving QCitizens access to information that empowers them to hold the government accountable and to take part in shaping programs and policies that affect their lives. This is our commitment to building a more open, participatory, and responsive Quezon City,” the mayor said.
Developed by the Quezon City Information Technology Development Department, in partnership with various city government departments, the platform consolidates data sets to ensure accessible, reliable and timely information.
For its initial launch, the dashboard features data from:
QC Helpline 122 of the Quezon City Citizen Services Department;
Free Maintenance Medicine Program of the QC Health Department;
Persons with Disability Community of the Persons with Disability Affairs Office;
Pangkabuhayang QC Program of the Small Business and Cooperatives Development and Promotions Office;
Scholarship Program of the QC Youth Development Office;
QCID Data
The dashboards will feature datasets from 2019 onward, subject to the implementation timelines of specific programs and services.
“Through our Open Data Dashboards, every QCitizen can see how public funds are being used and how programs are being delivered. This also demonstrates how the city government ensures that every peso of public money is put to work—translating into services that are truly felt on the ground. This is transparency in action,” the mayor added.
The initiative forms part of the Quezon City Government’s commitment as a member of the Open Government Partnership Local Program, a global movement that promotes transparency, inclusivity, public participation, and accountability.
By making government data more accessible, the Open Data Dashboards aim to strengthen public trust and enable QCitizens to better understand, monitor and engage with the City’s programs and services.
It also supports data-driven decision-making within the local government, ensuring that policies and interventions are anchored to real situations and responsive to the needs of the public.
The city government will continue to publish other important data sets for the public in the following weeks.
QC eServices portal (www.qceservices.quezoncity.gov.ph)
The QC eServices portal (www.qceservices.quezoncity.gov.ph) is the official online platform of the Quezon City government in the Philippines, designed to provide citizens with convenient access to various public services and transactions. Launched as part of the city’s digital transformation efforts, it allows users to apply for permits, pay taxes, and request documents without visiting government offices. The portal reflects Quezon City’s commitment to improving governance through technology, streamlining bureaucratic processes, and enhancing service delivery for its residents.
QC Helpline 122
QC Helpline 122 is a dedicated customer service hotline in Qatar, primarily established to assist residents and visitors with inquiries related to utility services, such as electricity and water. Launched by the Qatar General Electricity and Water Corporation (Kahramaa), it provides a centralized point for reporting outages, billing issues, and service requests. The helpline reflects Qatar’s efforts to enhance public service accessibility and efficiency as part of its broader infrastructure development.
Free Maintenance Medicine Program
The Free Maintenance Medicine Program is a healthcare initiative designed to provide ongoing, no-cost medications
Quezon City
Quezon City, located in the Philippines, was established in 1939 as the country’s planned capital, named after President Manuel L. Quezon. It served as the official capital from 1948 to 1976, when the title was returned to Manila, though it remains the most populous city in the country. Today, it is a major cultural, educational, and political hub, home to landmarks like the Quezon Memorial Circle and the University of the Philippines Diliman.
Open Government Partnership Local Program
The Open Government Partnership Local Program is an initiative that extends the principles of transparency, citizen participation, and accountability from the national to the local level. Launched as part of the broader Open Government Partnership (founded in 2011), it encourages cities and local governments to co-create action plans with civil society. The program aims to foster more responsive and inclusive governance by empowering communities to directly influence local policy and decision-making.
QC eServices portal
The QC eServices portal is a digital platform launched by the Government of Quebec, Canada, to provide residents and businesses with convenient online access to a wide range of government services. It was developed as part of the province’s broader digital transformation efforts to streamline administrative processes, allowing users to manage tasks like renewing health cards, filing taxes, and accessing employment services from a single, secure website. Since its introduction, the portal has become a central hub for modernizing citizen-government interactions in Quebec.
QC Helpline 122
“QC Helpline 122” is a dedicated customer service hotline in Qatar, primarily serving users of the Qatar Central Municipality’s services, such as waste management and public cleanliness. Launched to streamline citizen and resident inquiries, it provides direct support for reporting issues and accessing municipal information. The helpline reflects Qatar’s broader efforts to modernize public services and enhance urban management efficiency.
Free Maintenance Medicine Program
The “Free Maintenance Medicine Program” is not a specific place or cultural site, but rather a healthcare initiative often implemented by governments or non-profit organizations to provide essential medications at no cost to patients, particularly for chronic conditions. Its history varies by region, but such programs typically emerge from public health policies aimed at reducing financial barriers to treatment. For example, in some countries, it was established to improve access to drugs for conditions like hypertension or diabetes, reflecting a shift toward universal healthcare.
Persons with Disability Community
The Persons with Disability Community is not a single physical place but a global social and cultural movement advocating for the rights, inclusion, and accessibility of people with disabilities. Its modern history is rooted in the disability rights movement of the 1960s and 1970s, which fought against institutionalization and discrimination, leading to landmark legislation like the Americans with Disabilities Act (1990). Today, this community encompasses diverse cultures, support networks, and advocacy organizations that work to break down barriers and promote equal participation in all aspects of society.
Pangkabuhayang QC Program
The Pangkabuhayang QC Program is a livelihood and economic initiative by the Quezon City government in the Philippines, designed to provide financial assistance, skills training, and business support to local residents. Launched to help small entrepreneurs and underprivileged families, it offers loans and grants to start or expand micro-enterprises, fostering self-sufficiency and community development. The program reflects the city’s commitment to reducing poverty and promoting inclusive growth through accessible economic opportunities.
Scholarship Program
A scholarship program is a financial aid initiative designed to support students in pursuing higher education based on academic merit, talent, or specific criteria such as financial need or background. Historically, such programs date back centuries, with early examples including medieval endowments at European universities to assist poor scholars. Today, they are offered by governments, institutions, and private organizations to promote access to education and reduce financial barriers.
