June 5 (Friday)
Train tickets for the first day of the Dragon Boat Festival holiday (June 19) will go on sale.
Set your alarm and start purchasing tickets.
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Check Sale Start Time
Open the Railway 12306 App
Click on the “My” interface
Select “Check Sale Start Time”
Free Refund for Mistaken Purchase
If you purchase a ticket successfully
within 30 minutes and at least 4 hours before departure
you can process a refund online
with no cancellation fee.
Waitlist Purchase
Open the Railway 12306 App
Click “Waitlist” on the purchase page
Add different trains and seat types as needed
to join the waitlist.
Phone Ticket Purchase for Senior Passengers
Passengers aged 60 and above
purchasing tickets for travel 3 days or more before departure
can call the Railway 12306 customer service hotline to book tickets.
“Pet Travel” Service
Starting April 8
based on the successful trial of high-speed rail pet transport services
the railway department has launched the “Pet Travel” service
offering two transport modes: “Travel with Pet” and “Pet Solo Travel”
for pet transportation.
“Light Travel” Service
Open the Railway 12306 App
Go to the “All Applications” page on the home screen
Click “Light Travel” and place an order.
All travelers must purchase tickets
through official railway channels
using only the Railway 12306 official website and
the “Railway 12306” official App.