New Delhi, The Indian Institute of Technology (IIT) Madras will deploy at least two faculty members and support staff to assist the CBSE in resolving technical issues related to the re-evaluation process. IIT Madras Director V. Kamakoti announced this on Monday.

Following directives from Union Education Minister Dharmendra Pradhan, faculty members are being deputed to investigate all technical problems that have emerged since the launch of re-evaluation services this year. The directive includes deploying teams of professors and technical experts from IIT-Madras and IIT-Kanpur to help the CBSE ensure an error-free process.

Responding to a query, Director Kamakoti stated that the appointed team has extensive experience handling large-scale web portals and related hardware and software infrastructure. He said, “Some faculty members or staff with experience in managing large-scale web portals and related hardware or software infrastructure will be appointed.”

Education Ministry embarks on improvement mission after student complaints

The director said, “Their primary role is to analyze the root cause of the problem and suggest quick remedies when needed, following which long-term solutions will be developed to ensure a robust platform for students.” The institute noted that the team’s engagement duration will depend on the “root causes” identified during the analysis. Kamakoti added, “They will remain engaged until the platform is strengthened.” Recently, the CBSE faced criticism from students and parents over technical glitches, payment failures, and access issues during the verification and re-evaluation process.

Earlier, the Education Ministry announced that an expert team from IIT Madras and IIT Kanpur would implement targeted technical improvements in the system and technical workflow, specifically examining the portal’s stability and server performance. The ministry stated, “The team will also examine the robustness of the overall IT infrastructure and assist in taking corrective measures to ensure that login authentication/user access systems/payment gateways are accurate and systematic.”

Indian Institute of Technology (IIT) Madras

The Indian Institute of Technology (IIT) Madras, established in 1959, is a premier public technical university located in Chennai, India. It was founded with assistance from the former West Germany and has since grown into a globally recognized institution for engineering and research. The campus is known for its historic red-brick buildings and lush greenery, blending academic excellence with cultural heritage.

IIT-Kanpur

IIT Kanpur, officially the Indian Institute of Technology Kanpur, is a premier public engineering and research institution established in 1959. It was founded with assistance from a consortium of nine US universities under the Kanpur Indo-American Programme, which significantly shaped its early curriculum and research culture. Located in Kalyanpur, Uttar Pradesh, the institute has since grown into a leading center for science, technology, and innovation in India.

Indian Institute of Technology (IIT) Madras

The Indian Institute of Technology (IIT) Madras is a premier public engineering and technology institution located in Chennai, India, established in 1959 with technical assistance from the former West Germany. Its campus, set on a sprawling 620-acre wooded area, is renowned for its academic excellence, research output, and vibrant student culture. Over the decades, IIT Madras has grown into a global leader in engineering education and innovation, contributing significantly to India’s technological development

Indian Institute of Technology (IIT) Madras

The Indian Institute of Technology (IIT) Madras, established in 1959 with technical assistance from the former West Germany, is a premier engineering and technology institute located in Chennai, India. Its campus, set on a sprawling 600-acre wooded site, is known for its unique blend of modern infrastructure and natural beauty, including a historic Guindy National Park adjacent to it. Over the decades, IIT Madras has grown into a globally recognized center for academic excellence, research, and innovation, producing numerous influential leaders in science and technology.

IIT-Kanpur

IIT Kanpur, officially the Indian Institute of Technology Kanpur, is a premier public technical university established in 1959 as one of the first five IITs in India. It was founded with assistance from a consortium of nine U.S. universities under the Kanpur Indo-American Programme (KIAP), which significantly shaped its early curriculum and research culture. Located in Kalyanpur, Uttar Pradesh, the institute is renowned for its strong emphasis on science, engineering, and innovation, and has played a pivotal role in India’s technological education and research landscape.

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