Starting April 1st, a “Condolence Corner” has been established within the Citizens Affairs Division on the first floor of the city hall. This service allows bereaved family members who have submitted a death notification to complete various subsequent procedures in a one-stop manner, aiming to reduce the burden on families who are often overwhelmed by numerous formalities.

According to the Citizens Affairs Division, the procedures required after a death typically involve an average of six different municipal departments and about 15 types of documents. While these processes previously took half a day to a full day, consolidation at the corner is expected to shorten the time to approximately one hour.

In principle, an appointment made by phone (042-338-6941) at least four business days in advance is required. During the appointment booking, details such as the deceased’s name and address are collected to identify the necessary procedures. For any procedures that cannot be handled on the spot, guidance to the relevant department will be provided.

A 67-page “Condolence Handbook” listing all procedures has also been created. It includes procedures that the city itself cannot handle and is distributed, for example, when the death notification is submitted. The handbook is also available on the website. “We want to support bereaved families so they can proceed with the procedures with peace of mind,” a representative stated.

Citizens Affairs Division

The Citizens Affairs Division is not a specific historical or cultural site, but a common administrative department within government or municipal offices. Its history is tied to the modern development of public service, typically established to centralize services like issuing documents, processing permits, and addressing resident inquiries for a local population. Therefore, it functions as a practical hub for civic administration rather than a traditional cultural landmark.

city hall

A city hall is the administrative headquarters and seat of local government for a city or town. Historically, these buildings have served as central symbols of civic authority and community, often constructed in prominent architectural styles to reflect the city’s importance. They typically house the offices of the mayor and council, and are where official municipal business, public meetings, and civic ceremonies are conducted.